First, we want you to know that your satisfaction is what matters most to us. If you order something from us and you don’t absolutely love it, you can return it to us within 15 days of delivery for a refund. Please email (info@sylcadesigns.com) or call (215-283-2673) us to get a return authorization and a return label. To be eligible for returns, each item must be unused and in it’s original packaging.

 

DEFECTIVE OR DAMAGED ITEMS

We hope we don’t make any mistakes, but if we do, we’ll take care of it! If you received an incorrect, defective, or damaged product, please let us know so we can replace it for you. And don’t worry- shipping charges are on us, both for the returned item and the replacement.

Again, we’re here to help. If you ever need anything or have any questions, we’ll do everything we can do to help you. Send us an email at info@sylcadesigns.com